We at RBA take the privacy of your personal information seriously. The following explains how we treat personal information collected through this website.

Information for Children Under 17
If you are under 17 years old, it is very important that your parent / guardian allowed you to use this website and enter any information for any promotional programs. You must ask your parent / guardian for permission before entering any program, and your parent / guardian must complete the entry form in order for you to submit your entry.

Details We Collect
We will use this website to collect information such as the programs you or your child enters and the products and offers you are interested in.

How we use your details
If we ask you to provide information that may identify you, our request will be specific. If we ask you to provide additional information, we will explain why we need it and how it will be used. Please ensure that when you or your child is registering with the site nicknames and passwords are kept safe and not shared with anyone. If you do not want your personal data collected, please do not submit it to us. Our database is held securely and any information you submit may be used in the following ways:

• To better understand your needs and how we can improve our products and services;
• To contact you in connection with promotions you have entered;
• To study the behavior of visitors to our site;
• To contact you from time to time with offers and other information we think you may be interested in (if you have opted in to receive information from us).

Disclosing Your Details
If you / your child enter a promotional program we may need to pass your entry details to another party who will be our partner to administer the entry (usually only to provide you with any prize or entrant gift). If we need to pass your details to our suppliers and other people we engage in running our business, we will require them to keep it confidential for this purpose. Like most organizations, RBA’s web server automatically collects and aggregates information about your visit including, but not limited to, your IP address, service provider, browser type and operating system. This information does not personally identify you and we analyze this aggregated information only in order to optimize your experience and enhance the time spent with us online.

Keeping You Informed
When entering any programs on the website there is an option to allow us to contact you (if you are over 17) periodically with information on products, offers and promotion programs brought to you by RBA. If you do not want to be contacted you can say so at this stage. Please tell us if your details change or if you want to change your contact preference.

Cookies and Website Data
On visiting the site, RBA may store information in the form of a cookie on your computer. This allows us to track your usage of the site, although we will not monitor your use of individual pages. You can block cookies, erase them once they have been stored, or receive a warning before a cookie is stored. Please refer to your internet browser’s Help section for more information.

Sending Information Abroad
If for any reason we need to transfer your personal information across countries for a specific purpose, we will ensure it is also kept private.

Policy Changes
From time to time, we may make changes to this policy and no personal information provided by you under the terms of this policy will be used in a manner that is materially inconsistent with it without your prior written consent. PT Royal Banyan Andalan is a company legally registered in Indonesia.

If you have any questions or comments about this Privacy Policy or you would like yourself to be removed from our communications database, please contact RBA team by sending an e-mail to feedback@rbafoods.com with the word: Unsubscribe in the subject.